How are you? When you return from summer vacation, or before you start, we'll keep you updated, as we do every month, on the latest developments in our solutions. This past month, we've made progress on integrating Shelly smart devices and creating monthly reports that you can send to your clients.
Monthly reports: useful information for your clients
We have launched a new feature of monthly reportsYour customers will receive an email on the 5th of each month with a clear and simple summary of their energy consumption, so they can better understand their habits, anticipate their spending, and discover personalized recommendations to optimize their consumption. The report also includes smart calls to action based on the user's installation type, allowing them to download the app or view their installation information in real time.
If you'd like to enable this new feature for your users, please contact our customer support team.
See complete documentation on this functionality.
Integration with Shelly
We've improved our integration with Shelly to allow you to manage smart devices for monitoring and controlling energy consumption.
Once configured, the user will be able to view real-time usage data from the connected device in the app, as well as a switch that will allow them to turn it on or off remotely.
See complete documentation on this functionality.
Notifications that users receive in the app
We'd like to remind you of some of the features you already have available, such as the notifications users receive through the app. Here are some of the main notifications:
- First consumption (consumption data ready): For new customer registrations, you will receive this notification when the first consumption data is detected.
- Consumption threshold (spending limit): The user will receive this notification when their consumption exceeds the kWh limit they have set.
- Surplus alert: Users with solar installations will receive this notification when they have transferred a significant amount of energy to the grid.
- Support Update: Notifies the user that they have a support response to their request.
